doubts? consult the
Questions – FAQ
If I need special assistance who should I contact?
Cuneo Airport guarantees people with disabilities or reduced mobility all assistance services in transit and on arrival. All information is available on our page:
Special Assistances (PRM)
What does overbooking mean?
A flight is overbooked when the total number of passengers booked is higher than the available seats.
If a traveler holding a regular ticket fails to depart because of an overbooking operated by the airline, the latter has the right to monetary compensation and reimbursement of the full cost of the ticket for the portion of the trip not made or to an alternative flight that takes him or her to the final destination.
For more information visit our page:
Overbooking, Cancellations, Delays and Other Complaints
Can I also take the backpack over the trolley on Ryanair?
A small personal bag of maximum 40cm x 25cm x 20cm it is included for all fares for all passengers. This bag must fit under the seat in front of you.
For more information visit the following link
Doubts about luggage?
See our page Baggage Information
What are the prohibited items in hand baggage?
All items deemed dangerous for safety are not allowed on board. See the page on
What are the prohibited items in hold baggage?
Where can I pay for excess baggage?
At the check-in counter in the departure area.
Baggage info on our page
How much do I pay for excess baggage?
This is determined by the airline you travel with and varies from airline to airline.
Check the baggage restrictions on the website of the airline you are traveling with to avoid any unpleasant unexpected events.
Baggage info on our page
baggage information with Air Arabia:
baggage information with Albastar:
baggage information with Ryanair:
Can i bring medicines on board?
It is allowed to bring medicines on board according to certain criteria.
See our page Medicines on board
If I lose a baggage or an object, who should I contact?
If your baggage has not been received and you have lost an item during the flight or at the airport contact Aviation Service ground handling staff immediately at +39 3429518464 and/or fill out the contact form on the
Is there a baggage deposit at the airport?
No and it is strictly forbidden to leave luggage unattended inside the airport grounds.
Are there baggage wrapping points at the airport?
Yes near check-in. More info on the Luggage Wrap page or at +39 3478500957
Is there a porterage service?
No except that dedicated to Special Assistance (PRM) services see page
Special Assistance (PRM)
How can I reach Cuneo Airport?
Cuneo airport can be reached by bus from several cities. All information on available connections to and from the airport on the page
How can I reach the railway station?
The Fossano Train Station can be reached by a bus to and from the Airport that departs at flights.
More information on our page Transportation
Where is the car rental?
The car rental car parks are located next to the passenger car parks and bus stops.
Visit our page Transportation for the list of car rental companies operating at Cuneo Airport.
Where can I park?
The car parks at Cuneo Airport are located right in front of the terminal. They are available to customers as well
400 uncovered parking spaces and 6 disabled parking spaces.
No reservation required, guaranteed availability. For more information visit our page Parking
How much does the parking cost?
Find all rates and information on our page Parking
How can I pay for the parking?
Payment for parking must be made at the automatic machines located at the entrance to the parking lot, in cash or by card.
For more information visit the Parking
Information on the airport
Is there an ATM inside the airport?
Yes there is only one ATM in the entrance lobby opposite the Permit Office.
Is there an exchange office inside the airport?
Is there wifi inside the airport?
Yes, there is a hotspot network which can be accessed for free by registering, following the guided procedure.
Is there a newsstand?
There is a newspaper outlet at the bar restaurant before the security checkpoints on the second floor and one beyond the security checkpoints at the bar by the gates on the second floor.
Is there a cigarette sales point at the airport?
I would like to report a disservice. I have a complaint/suggestion to make.
If you want to report an airport disruption or have a complaint or suggestion regarding airport services, refer to the page Suggestions and Complaints
Often the complaint has to do with airline problems, we remind our kind travelers that the Airport is not responsible for any flight delays or cancellations by airlines and that all services related to them are to be contested to the relative customers. care. Consult the website and the references of the airline you are traveling with.
You see Useful numbersfor any contacts or visit our page Overbooking, cancellations, delays and other complaints
Complaints concerning the Airport / Terminal.
Write us your report in the section Suggestions and Complaints
Complaints for late check-in desks or regarding the reduced number of check-in desks at the airport
The opening of the check-in desk depends on the type of flight and the airline. The reduced number of check-in desks depends on the contract established between the airline and the handler, in which various services are decided, including the number of desks available for check-in. The airport only provides check-in desks. Therefore you should address your complaint to the Airline you are traveling with.
Visit the page Useful Numbers
Requests for advertising space at the airport
See the page
Where to sleep in the Airport area?
See the page Tourism for all information regarding the overnight stay. Please note that you cannot sleep at the airport. The airport opens at 7:00 am and closes at 9:00 pm except on days with flights during the night.
What are the main points of interest around Cuneo Airport?
See the page Tourism for all tourist information regarding the places to visit and the activities to be carried out in our area!